00Seven Adventures

Terms and Conditions

Jet Ski Adventures - You must meet your guide at Dock 1 Stokes Hill Wharf at least 30 minutes prior to your tour start time.

Customer Requirements:

It is mandatory that all customers must read write and understand English to be eligible to participate in our tours. Customers are not allowed to be under the influence of DRUGS or ALCOHOL at any time while on 00seven vehicles. 00Seven Adventures provide a comprehensive safety briefing which is mandatory for all participants to view and understand. All participants must complete the accompanying test prior to departure on any of our tours.

00Seven Jet Ski Age Restrictions:
Passengers 10 to 15 can ride if they are accompanied by a driver 18 years or older. Teenagers aged 12 to 15 may have the opportunity to drive the ski when accompanied by an adult 18 or over at the discretion of the tour guide. Teenagers aged 16 to 18 can ride the ski alone providing they have a parent or guardian's authorization.

Weight Restrictions:

Not to exceed 200 kg including rider and passenger combined for jet skis.

Time Distance and Routes:

Please note that the time and distance of our Tours may vary depending on numerous factors such as weather conditions water conditions rider ability and traffic conditions. Depending on the time of the year (peak or off-peak) and tidal movements the routes of our Tours may also change.

Cancellation Policy:

Cancellations by a customer:

00Seven Adventures have a cancellation policy which requires a minimum of 24 hours notice prior to departure date.

-Within 24 hours - no refund and reschedule not permitted

-48 hrs - 24 hrs - 50% cancellation fee reschedule permitted

-72 hrs - 48 hrs ??? 25% cancellation fee reschedule permitted

-72 hrs or over - 5% cancellation fee reschedule permitted

Bookings may be rescheduled subject to availability. All group bookings require a 7-day notice prior to departure for cancellation.

Cancellation by 00Seven Adventures or booking agent:

Should it be necessary for 00Seven Adventures to cancel due to circumstances beyond their control a full refund will be made to the customer if rescheduling is not possible.

Failure to turn up to your tour on time or not at all will result in you losing your booking in full and no rescheduling will be available without full payment of new booking.


Weather:

00Seven Adventures operate in most weather conditions. Should un-favourable conditions be imminent due to storms or extreme conditions all reasonable steps will be taken to re schedule the booking. Should this not be possible a full refund will be given to our customers.

Liability:

The rider of the 00Seven vehicle is liable for the first $5000 in repairs for any damage caused to the machine due to collision deviation off coarse set by the tour guide or any other careless actions. Please respect the guide and the directions given on tour. You are responsible for the vehicle you are riding.